Ecoclean Customer Service – All in one App
The new Ecoclean Service App enables SBS Ecoclean Group customers to raise service requests for their specific cleaning machine(s) to customer service at just one tap, totally hassle-free. Whether it is for Ecoclean parts cleaning systems, ultrasonic cleaning systems from UCM or parts washing solutions from Mhitraa – with the Ecoclean Service App. This user-friendly App serves as the fastest and direct contact to the Ecoclean Service Centre. Now track your log requests, enquire about requirements, maintenance and training all in one App. Communicate with our skilled team faster with a live chat option.
Service Assistance available worldwide on the Go.

Service App Benefits:
- Hassle-free contact to your nearest Ecoclean Service Centre
- Easy sign-ups of your machine(s) and operating personnel
- Service requests linked to the specific machine by serial number
- Send error messages, service, spare parts, maintenance and training requests
- Fast reactivity thanks to mobile work directly on-site at the machine
- Easy and fast communication with chat and video
The breakdown or maintenance issue can be directly notified as service requests in the Service App via smartphones. The camera on the phone allows the help desk team to closely follow the work and take immediate action if something goes "awry". Queries can be more prominently addressed using telephone or live chat options. This state-of-the-art method of service support reduces long and expensive travel. It not only reduces system downtime but also CO2 emissions.



Install the all free Ecoclean Service App and enjoy the convenience and direct support assistance from our customer service team. All you need is a smartphone, tablet or your office computer with internet access. Sign up for free and you can manage all service issues related to your cleaning system via the app – fast, reliable and flexible.